Data Processing

At Veault, we take your privacy and data protection very seriously. On this page, we'll explain what data we process, why we do it, and how we protect your information.

1. What data do we process?

We categorize data into three types:

1.1. Personal data during purchase and use

When you purchase Veault, we process the following data:

• First name and email address (for order confirmation and any communication)

• Payment details (processed via our payment provider, we do not store this ourselves)

1.2. Use of the website

When visiting our website, we collect limited analytical data, such as:

• Pages visited

• Time and duration of your visit

• Type of device and browser

This data is anonymized and only used to technically improve our website and measure campaigns.

1.3. Data in your digital vault

Everything you fill in your personal Veault vault — like passwords, documents, reminders, or personal messages — remains completely private. This data:

• Is encrypted locally on your device

• Is not readable to us as a provider

• Is only encryptedly sent to our servers when you store them online

• Can be downloaded and kept offline at any time

We do not have access to the contents of your vault.

2. Purposes of processing

We process your data solely for:

• Fulfilling the agreement (for example, delivery of your product)

• Technical analysis and improvement of our website

• Providing support at your request

• Enabling optional analytical tracking (if you give permission for it)

3. Sharing data

We never sell your data to third parties.

We only share data with:

• Reliable service providers who help us with hosting, payments, or analytics

• Government authorities if we are legally required to do so

We have concluded processor agreements with all our processors that comply with the GDPR.

4. Your rights

You always have the right to:

• Access the personal data we have about you

• Amend or request the deletion of your data

• Object to certain processing activities

• Lodge a complaint with the supervisory authority (Dutch Data Protection Authority)

Feel free to email us at contact@veault.com if you wish to exercise your rights.

5. Retention periods

• Invoice and order data are stored in accordance with the legal retention obligation (7 years)

• Analytical data is anonymized and removed after a maximum of 14 months

• Your digital vault remains saved as long as you wish — you can download or delete it at any time

6. Security

• Your vault is encrypted locally on your device with your own password

• We have no access to your data (zero-knowledge)

• Hosting takes place on European servers that comply with strict security standards

Questions?

Do you have questions about how we handle your data? Feel free to reach out to us at contact@veault.com.