Privacy Policy

At Veault, your privacy is our top priority. We collect as little as possible, store nothing we don't need, and give you full control over your data.

1. Who are we?

Veault is a digital service that allows you to securely manage your digital legacy — from passwords to personal messages.

The service is offered by:

Leval AS

Asperholen 58A

4329 Sandnes

Norway

Org.number: 935 999 170

Email: contact@veault.com

2. What data do we collect?

We only collect what's necessary to provide and improve our service — never your vault content or password.

If you request more information:

• Your name and email address, so we can send you the requested information via email.

  
  

If you make a purchase:

• Your name and email address, to confirm your purchase and give access to your vault.

• Payment information, processed through our payment provider (Stripe).

• Technical data (like IP address, browser type, or Google Click ID), but only if you consent to tracking.

Everything you enter into your vault is encrypted on your own device. We cannot see, store, or recover your content.

3. How we measure usage without cookies

We use Vemetric to gather anonymous insights about our website usage. We do this without placing cookies, tracking anyone personally, or storing identifiable data.

4. Conversion tracking (only with permission)

To understand which ads lead to purchases, we use server-side tracking. This only happens if you give consent through our cookie banner.

We use:

• Meta Conversions API (Facebook/Instagram)

• Google Ads Conversion API

With a purchase, we send the following through a secure server connection:

• Time of purchase

• Order value

• IP address and browser type

• Event ID (like Google Click ID, if available after consent)

This data is only used to measure ad effectiveness. We never share sensitive information like your email address, vault content, or personal notes.

5. Cookies

We only use cookies or similar technologies if you explicitly consent to them.

Functional cookies necessary for a well-functioning website are placed by default.

We do not use third-party marketing cookies without your consent.

6. Data sharing

We share data only when necessary for:

• Stripe: For securely processing your payment.

• Brevo: For sending emails. This includes necessary emails after a purchase (transactional emails) and, only after your explicit consent, marketing information.

• Meta and Google: For measuring ad conversions (with consent).

• Vemetric: For collecting anonymous website statistics.

We never sell data to third parties.

7. Your rights

You have the right to:

• Access your data

• Have your data corrected or deleted

• Restrict or object to processing

• Have your data transferred

Send an email to privacy@veault.com and we will respond within 14 days.

8. Retention periods

• We retain purchase data as long as legally required (for example, 7 years for tax purposes)

• We keep data for marketing purposes until you unsubscribe.

• Encrypted vaults, linked to your email address, are retained for life.

• Tracking data is only collected and processed after consent, and no longer than necessary.

9. Security

Everything you put in your vault is encrypted locally on your device.

We do not have access to your data or password.

Our servers are located in the EU and comply with strict security standards.

10. Questions or complaints?

Send a message to privacy@veault.com

You can also always file a complaint with the Data Protection Authority.